Bank does not have passbooks for providing customers transaction details for 4 months
Usually bank customers are referring to the bank passbook to check the transactions and ensure that the amount is properly credited to their account. Now after the bank merger, one of the largest banks does not have passbooks for its customers for more than 4 months in panaji, goa.
So customers cannot check the transactions, credit or debit for their account.
This has forced the customers to consider other investment options, where they will get a proper statement of the balance, and the interest which is being paid.